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Susan Milstrey Wells

Everyone Has a Story to Tell. Let Me Help You Tell Yours.
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Accomplishments

Speechwriting & Blog Writing

Crafted compelling speeches and accompanying materials for events ranging from small presentations at federal agencies to congressional testimony and plenary addresses at national and international conferences.

High-Profile Reports & Resources

Conceptualized, researched, wrote, and edited dozens of reports, toolkits, training curricula, and technical assistance materials for clients at the local, state, and federal levels.

Magazines, Journals, & Books

Wrote and edited articles for print and online publications, including individual pieces and series.

Newsletters & Marketing Communications

Developed content, oversaw production, and managed design and printing of newsletters and marketing collateral for nonprofit and for-profit organizations.

  • Served as editor of Opening Doors, newsletter of the Health Care for the Homeless Program, Bureau of Primary Health Care, Health Resources and Services Administration.
  • Wrote and edited Healing Hands, the newsletter of the Health Care for the Homeless Clinicians’ Network. See HCH Clinicians Can Help Homeless People Die with Dignity.
  • Wrote, edited, and designed Access, a quarterly publication of the National Resource Center on Homelessness and Mental Illness.
  • Wrote, edited, and designed a weekly campus newsletter.
  • Wrote award-winning recruitment literature for a private girls’ boarding school.

Coaching & Mentoring

Developed junior and mid-level writers through individual and group coaching and ongoing training.

  • Managed a team of six writers and curriculum developers from five states and the District of Columbia. Created a virtual community of practice with monthly presentations and networking opportunities.
  • Conducted biweekly one-on-one mentoring sessions with writing staff.
  • Mentored communications students for the University at Albany, Albany, NY.
  • Developed and delivered a multi-day training on plain language writing for federal staff and staff at a for-profit federal contractor.